Anti-Spam Policy

Last updated: June 23, 2026

Solacecapital is committed to maintaining a safe and respectful environment for all users. This Anti-Spam Policy outlines our position on unsolicited communications and the measures we take to prevent spam across our platform.

Definition of Spam

For the purposes of this policy, spam includes but is not limited to:

Unsolicited bulk messages sent via email, messaging systems, or any communication channel provided by our platform
Repeated unwanted communications to users who have not requested such contact
Messages containing misleading subject lines or sender information
Commercial advertisements sent without explicit consent from recipients
Automated posting of repetitive or irrelevant content
Distribution of malicious links, phishing attempts, or deceptive content
Harvesting email addresses or user information without authorization

Prohibited Activities

Users of solacecapital are strictly prohibited from:

Sending unsolicited commercial messages through our platform
Using our services to collect, compile, or distribute user contact information
Creating multiple accounts for the purpose of sending spam
Employing automated systems or scripts to send bulk communications
Disguising the origin of messages or using false header information
Ignoring opt-out requests from recipients
Facilitating or encouraging spam activities by third parties

Consent and Communication Standards

All communications sent through our platform must adhere to the following standards:

Recipients must have provided explicit consent to receive messages
Messages must accurately identify the sender
Subject lines must reflect the actual content of the message
Commercial messages must be clearly identified as such
Recipients must be provided with a clear and functional method to opt out of future communications
Opt-out requests must be honored promptly

Our Commitment

Solacecapital pledges to:

Never sell, rent, or share user email addresses or contact information with third parties for marketing purposes without explicit consent
Implement technical measures to detect and prevent spam activities on our platform
Provide users with tools to report spam and unwanted communications
Investigate all spam reports thoroughly and take appropriate action
Maintain transparent communication practices in all official correspondence
Respect user preferences regarding communication frequency and content

Reporting Spam

If you receive spam originating from our platform or believe a user is violating this policy, please report it immediately by contacting us at [email protected]. Include the following information in your report:

Date and time the spam was received
Complete headers of the message if applicable
Content of the communication
Username or identifier of the suspected sender
Any other relevant details that may assist our investigation

Investigation and Enforcement

Upon receiving a spam report, we will:

Acknowledge receipt of the complaint within 48 hours
Conduct a thorough investigation of the reported activity
Review account activity and communication patterns
Take appropriate action based on the severity and nature of the violation
Notify the complainant of the outcome when appropriate

Consequences of Violations

Users found to be in violation of this Anti-Spam Policy may face the following consequences:

Immediate suspension of messaging privileges
Temporary or permanent account suspension
Termination of access to our services
Removal of content posted on our platform
Reporting to relevant authorities or anti-spam organizations
Legal action in cases of severe or repeated violations

The specific action taken will depend on factors including the severity of the violation, the number of complaints received, and whether the violation was intentional or repeated.

Technical Safeguards

Solacecapital employs various technical measures to prevent spam, including:

Rate limiting on message sending
Content filtering systems
Automated detection of suspicious patterns
Authentication protocols for email communications
Regular monitoring of platform activity
Collaboration with anti-spam organizations and databases

Third-Party Services

If you use third-party tools or services in conjunction with our platform, you remain responsible for ensuring those tools comply with this Anti-Spam Policy. We reserve the right to block or restrict integration with third-party services that facilitate spam or violate this policy.

Educational Communications

Solacecapital may send transactional and educational communications related to your use of our services, including:

Account notifications and security alerts
Service updates and platform changes
Responses to support inquiries
Essential information about your bookings or services

These communications are not considered spam as they are necessary for the operation of our services and your use of the platform.

Opt-Out Procedures

Users may opt out of non-essential communications at any time by:

Using the unsubscribe link provided in email communications
Adjusting notification preferences in account settings
Contacting our support team at [email protected]

Opt-out requests will be processed within 10 business days. Please note that you cannot opt out of essential transactional communications related to your account or services.

Updates to This Policy

We reserve the right to modify this Anti-Spam Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services following any changes constitutes acceptance of the revised policy. We encourage users to review this policy periodically.

Contact Information

For questions, concerns, or reports regarding this Anti-Spam Policy, please contact us:

Solacecapital
204 Griffith Ave, Ballybough, Dublin 9, D09 W4C8, Ireland
Email: [email protected]
Phone: +353449371115

By using solacecapital, you acknowledge that you have read, understood, and agree to be bound by this Anti-Spam Policy.